Nizhoni Health Systems

Here are some of the positions currently available with Nizhoni Health. To apply, you can email your resume to careers(at)nizhonihealth.com.

  • Operations Director

    POSITION SUMMARY:

    The Operations Director is responsible for all activities required in the coordination, scheduling, and verification of home health visits; all customer service activities supporting clinical care and patient communications; and clinical on-call operations. The Operations Director ensures that all office policies, procedures and operational standards are adhered to and improved upon.

    RESPONSIBILITIES:

    • Supervise the Scheduling Manager, staff, and department functions.
    • Supervise the Reception Manager, staff, and department functions.
    • Organize On-Call Clinical Operations in coordination with clinical supervisors.
    • Collaborate with and assist Senior Director on special projects and/or changes within the company.
    • Participate in appropriate continuing education initiatives and meetings as required.
    • Evaluate performance of assigned processes ensuring operational and financial targets are met. Proactively implement corrective actions when necessary.
    • Identify opportunities for process and operational improvements; lead teams through structured implementation.
    • Perform additional duties and responsibilities as assigned.

    COMPETENCIES:

    • Effective communication skills (verbal and written), interpersonal skills, and problem-solving abilities.
    • Demonstrated organizational skills; flexibility and responsiveness to changing priorities; and ability to lead and work effectively in teams.
    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
    • Performance Management and Improvement – utilizes data from multiple sources (EMR systems, databases, and spreadsheets) to track and identify trends in performance for areas of responsibility. Make process improvements that are metrics driven and aligned with organizational goals and objectives.
    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Interpersonal Skills - Focuses on conflict resolution, maintain confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
    • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
    • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
    • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.


    REQUIRED QUALIFICATIONS:

    • Demonstrates an ability to supervise and direct administrative staff
    • Strong verbal, written, and interpersonal communication skills
    • Exceptional organization skills and the flexibility to handle multiple tasks
    • Excellent critical thinking and problem-solving skills with an attention to detail
    • Experienced in structured process improvement methodologies (Lean/Six Sigma)
    • Ability to take initiative, be flexible, and embrace/lead/manage change
    • Proficient in Microsoft Office Suite
    • Reliable form of transportation


    PREFERRED EDUCATION AND EXPERIENCE:

    • Bachelor Degree required. Advanced degree preferred
    • Minimum of 5 years’ operations experience; preferably in a Clinical Scheduling or Customer Service position
    Apply
  • Licensed Practical Nurse (LPN)

    SUMMARY:

    The LPN administers skilled nursing care to patients requiring professional nursing services and teaches and supervises the family as well as other members of the nursing team. These services are performed in accordance with physician’s orders, under the direction and supervision of the Clinical Director and the Clinical Manager, and in compliance with applicable laws, regulations and the policies of the organization.

    RESPONSIBILITIES:

    • Seeks and obtains sufficient information necessary to function effectively in the health care setting where assigned
    • Provides professional nursing care by utilizing all elements of nursing process
    • Assesses and evaluates patient’s status by reviewing and implementing the plan of care and regularly re-evaluating the patient needs
    • Administers medication and treatments as prescribed by the physician
    • Initiates and applies appropriate preventative, therapeutic and rehabilitative nursing procedures and techniques and maintains communication regarding patient care with the physician, supervisory personnel and other professional staff involved in patient care
    • Completes, maintains and submits accurate and relevant clinical notes regarding patient's condition and care given
    • Uses supplies and equipment effectively and efficiently and maintains equipment per agency policy
    • Assist the patient with the activities of daily living and facilitates the efforts towards self-sufficiency and independence
    • Teaches the patient with the family self-care techniques as appropriate. Provides medication, diet and other instructions as ordered by the physician and recognizes and utilized opportunities for health counseling with the patients and families
    • Provides and maintains a safe environment for the patient
    • Identifies and discusses with the clinical case manager the need for involvement of other members of the health team such as the home health aide, physical therapist, social worker, etc
    • Cooperates with other agencies providing nursing or related services to provide continuity of care and to implement a comprehensive care plan
    • Assists the patient's family and other health care personnel in providing continuity of care
    • Supervises and teaches ancillary personnel and delegates responsibilities when required
    • Performs within the limits of preparation and experience
    • Accepts responsibility of assignment to perform a specialized procedure only when qualified with specialty training, proven competency, clinical background and expertise in the specialty area

    REQUIRED QUALIFICATIONS:

    • A graduate of an accredited school of professional nursing
    • Currently licensed as an LPN through the Massachusetts State Board of Nursing
    • Complies with accepted professional standards and principles
    • Possesses and maintains good physical stamina
    • Must be a licensed driver with an automobile that is insured in accordance with state and or organization requirements and is in good working order, or other reliable means of transportation
    • Possesses and maintains current CPR certifications
    • Has excellent observation, good nursing judgement and good oral and written communication skill
    • Self-directed with the ability to work with little supervision
    • Flexible and cooperative in fulfilling role obligation
    Apply
  • Revenue Cycle Analyst

    If you are you ready to be remarkable and change home health care…take the opportunity to grow professionally with our inspiring team.


    WHO WE ARE

    Nizhoni Health provides an innovative team approach to home health services. We enable our patients with the most acute needs—those who experience chronic illnesses, psychiatric issues, or lengthy recovery processes to have more productive lives within their own home settings. By coordinating care with our patients’ existing medical providers, we can improve outcomes, reduce readmissions and control costs. As a leader in home care our agency connects with over 3000 patients throughout Massachusetts.

    Whether it is a clinical or administrative position at our innovative high-growth organization we all share the same value; provide superior service across the spectrum of care.

    JOB OVERVIEW

    The Revenue Cycle Analyst supports a high energy, assertive Revenue Department. The individual filling this position will be an ambitious hands-on problem solver, and effective communicator that will support the achievements of your team. The role includes the following: insurance verifications, billing, posting payments, following up on denials and collections.

    ABOUT THE JOB

    • Verify patients’ insurance and benefits under the plan, including authorization requirements.
    • Verify accurate and timely billing of home health care services (weekly, bi-weekly, and/or monthly).
    • Ability to comprehend, and work with various payers’ remittance advices/explanations of benefits.
    • Understand the reason for denials or partial payments on remittance advices/explanations of benefits.
    • Research denials and partial payments to determine if further action is needed.
    • Research payers’ payment policies when necessary.
    • Contact payers and patients to obtain payment on outstanding accounts.
    • Navigate through software systems efficiently.
    • Correct and rebill claims after research has been completed.
    • Notify appropriate parties if payment is not received or payer fails to respond.
    • Document results of any research done regarding verification, billing, and collections.
    • Record information about financial status of accounts and status of collection efforts.
    • Prepare collections reports.
    • Request timely adjustments and write offs.
    • Assist with related special projects and perform other related duties as assigned by management.
    • Adhere to all regulatory home health services compliances.
    • Adhere to agency’s policies and procedures

    BEHAVIORS AND COMPETENCIES:

    • Demonstrate organizational and assertiveness skills, flexibility and ability to work effectively in teams, task oriented, ability to meet deadlines, ability to multi task.
    • Proficient written communication skills. Write clearly and informatively; present numerical data effectively; able to read and interpret written information.

    EDUCATION, EXPERIENCE AND SKILLS:

    • Intermediate level in Microsoft Office – Excel, Word, Outlook.
    • Strong organizational, problem-solving, and analytical skills. Acute attention to detail.
    • Proven ability to handle multiple projects and meet deadlines.
    • Strong interpersonal skills. Ability to effectively communicate with people at all levels. Demonstrate ability to calculate figures and amounts such as payer allowance and patient. responsibility. Ability to understand and follow written and verbal instructions.
    • Ability to perform diversified clerical functions and basic accounting procedures.
    • Associate’s degree required, Bachelor’s Degree preferred or equivalent experience of one to two years.
    • Previous healthcare Revenue (Accounts Receivable) experience preferred.

    Nizhoni Health is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.


    Apply
  • HELPDESK ENGINEER

    SUMMARY:

    The Helpdesk Engineer is a vital member of the IT Infrastructure team at Nizhoni Health. You will be responsible for providing user support and customer service on company supported applications and platforms. The Helpdesk Engineer will also participate in the testing and deployment of new IT solutions and system updates.

    COMPETENCIES:

    • Strong verbal and written communication skills
    • Demonstrates organizational skills, planning and time management, and attention detail
    • Knowledge of one or more of the following solutions:
      • Enterprise Healthcare software suites a plus
      • Expert knowledge of Microsoft Windows and Office solutions
      • Functional knowledge of Apple MacBook and iPad products
      • Printing, scanning, and FAX peripheral devices
      • Avaya telephone & Polycom conferencing solutions
    • Help Desk Support applications:
      • EX: Solarwinds Help Desk, Heat, Remedy, Zenworks
      • Knowledge of one or more of the following solutions:
        • Microsoft Exchange & Active Directory
        • Citrix application publishing
        • Basic networking
        • Microsoft Server OS
        • Microsoft SCCM
    • Familiar with a BYOD environment and the problems associated

    RESPONSIBILITIES:

    • Respond to requests for technical assistance via phone, video conferencing, electronically, and in person
    • Diagnose and resolve technical hardware and software issues
    • Research questions using available information resources
    • Identify and escalate situations requiring urgent attention
    • Logging all help desk interactions
    • Creating and updating IT solutions and procedures documentation
    • Mentor junior team members in IT procedures and policies
    • Work with senior level staff on special projects
    • Stay current with system information, status, and updates
    • Performs other activities and duties as deemed necessary

    QUALIFICATIONS:

    • A high school diploma or GED is required
    • An associate or bachelor’s degree in Information Technologies is preferred
    • A+ and other IT certifications are preferred
    Apply
  • DESKTOP ENGINEER

    SUMMARY:

    The Desktop Engineer will build, test, and deploy new IT desktop solutions, associated application deployments and system updates. The Desktop Engineer is will also participate in providing user support and customer service on company supported applications and platforms.

    COMPETENCIES:

    • Strong verbal and written communication skills
    • Demonstrates organizational skills, planning and time management and attention detail
    • Wintel desktops, laptops, and handheld devices
    • Microsoft Windows and Office solutions in a Windows Active Directory environment
    • Apple products:
      • EX: MacBook, iPad, iPhone
    • Working knowledge of SCCM deployment and image creation procedures
    • Expert level knowledge of imaging software
      • EX: SCCM, Acronis, Smartdeploy, FOG, Symantec GHOST
    • Inventory control
    • Help Desk Support applications:
      • EX: Solarwinds Help Desk, Heat, Remedy, Zenworks
    • Knowledge of one or more of the following solutions:
      • Microsoft Exchange
      • Active Directory
      • Powershell
      • GPO
      • Citrix application publishing
      • Microsoft Server OS
      • Virtualization technologies
      • Avaya telephony
      • Polycom conferencing solutions
    • Knowledge of one or more of the following medical solutions a plus:
      • Enterprise Healthcare software suites
      • Ex: Nightingale, HealthWyse, AllScripts …

    RESPONSIBILITIES:

    • Create and maintain “Golden Image” solutions for both baseline and department-level deployments
    • Manage Anti-virus solution
    • Manage SCCM environment for patch management
    • Work with device manufacturers on driver and other vendor provided software solutions for optimum device performance
    • Maintain proper inventory levels for all device types at various locations
    • Provide KPI data to management on device usage, patch deployment, anti-virus attacks and other areas.
    • Respond to requests for technical assistance via phone, video conferencing, electronically and in person
    • Research questions using available information resources
    • Identify and escalate situations requiring urgent attention
    • Creating and updating IT solutions and procedures documentation
    • Stay current with system information, status, and updates
    • Performs other activities and duties as deemed necessary

    REQUIRED QUALIFICATIONS:

    • A high school diploma or GED is required
    • MCP certification or equivalent required
    • An associate or bachelor degree in Information Technologies is preferred
    • MCSE or other IT certifications are preferred
    Apply
  • Physical Therapist (PT)

    AREA:

    Springfield, South Shore, North Shore and Boston

    SUMMARY:

    We are seeking Physical Therapists to provide in-home therapy to our patients. Please apply if you possess strong clinical skills, enjoy flexibility in your work schedule and enjoy working in an autonomous work setting.

    RESPONSIBILITIES:

    • Evaluate the patient's rehabilitative status and participate in the development of the total plan of care
    • Initiate physical therapy program and instruct other personnel in certain phases of physical therapy with which they may work with a patient
    • Prepare and submit clinical notes and progress summaries based on the attainment of goals
    • Teach and instruct patient and/or family members where applicable

    REQUIRED QUALIFICATIONS:

    • Possess a graduate degree in Physical Therapy from an accredited University
    • Valid license to practice Physical Therapy within the state of Massachusetts
    • Possess and maintains current CPR Certification
    • One year of appropriate experience preferred
    • Home care experience preferred (not required)
    • Valid Driver's License
    • Self-directed with the ability to work with arm’s length supervision
    • Possess excellent observation, great oral and written communication, as well as strong organizational skills

    Apply
  • Physical Therapy Assistant (PTA)

    AREA:

    South Shore and Boston

    SUMMARY:

    Seeking experienced Physical Therapy Assistants to provide in home therapy to clients. Candidates must possess strong clinical knowledge and be proficient in performing head-to-toe assessments. If you are interested in working with dedicated colleagues in a professional setting please apply.

    RESPONSIBILITIES:

    • Provides direct physical therapy according to directions of Physical Therapist and in accordance to the patient's plan of care
    • Directs and aids patients in active and passive therapeutic exercises and utilizes physical agents
    • Prepare and submit clinical notes and progress summaries

    REQUIRED QUALIFICATIONS:

    • Graduate of an accredited Physical Therapy Assistant program with either an Associate Degree in science or applied science with is approved by the APTA (American Physical Therapy Association)
    • Valid Massachusetts Physical Therapy Assistant license
    • Possess and maintain current CPR certification
    • One year of appropriate experience preferred
    • Home care experience preferred (not required)
    • Valid Driver's License and reliable transportation

    Apply
  • Speech Language Pathologist (SLP)

    AREA:

    Boston, Framingham, North Shore, South Shore

    SUMMARY:

    Nizhoni Health, a home health care agency, is seeking fun, energetic and compassionate Speech Therapists to provide in-home therapy to our clients. Please apply if you possess strong clinical skills, enjoy flexibility in your work schedule and enjoy working in an autonomous work setting.

    RESPONSIBILITIES:

    • Evaluate the patient's rehabilitative status and participate in the development of the total plan of care
    • Initiate occupational therapy program and instruct other personnel in certain phases of occupational therapy with which they may work with a client
    • Prepare and submit clinical notes and progress summaries based on the attainment of goals
    • Teach and instruct client and/or client’s family members where applicable.

    REQUIRED QUALIFICATIONS:

    • Possess a graduate degree in Speech Therapy from an accredited University
    • Valid license to practice Speech Therapy within the state of Massachusetts
    • Possess and maintains current CPR Certification
    • One year of appropriate experience preferred
    • Home care experience preferred (not required)
    • Valid Driver's License
    • Self-directed with the ability to work with arm’s length supervision
    • Possess excellent observation, great oral and written communication as well as strong organizational skills
    Apply
  • Occupational Therapist (OT)

    AREA:

    South Shore/Boston


    SUMMARY:

    Seeking fun, energetic and compassionate Occupational Therapists to provide in-home therapy to our patients. Please apply if you possess strong clinical skills, enjoy flexibility in your work schedule and enjoy working in an autonomous work setting.

    RESPONSIBILITIES:

    • Evaluate the patient's rehabilitative status and participate in the development of the total plan of care
    • Initiate occupational therapy program and instruct other personnel in certain phases of occupational therapy with which they may work with a client
    • Prepare and submit clinical notes and progress summaries based on the attainment of goals
    • Teach and instruct patient and/or patient’s family members where applicable


    REQUIRED QUALIFICATIONS:

    • Possess a graduate degree in Occupational Therapy from an accredited university
    • Valid license to practice Occupational Therapy within the state of Massachusetts
    • Possess and maintains current CPR Certification
    • One year of appropriate experience preferred
    • Home care experience preferred (not required)
    • Valid Driver's License
    • Self-directed with the ability to work with arm’s length supervision
    • Possess excellent observation, great oral and written communication as well as strong organizational skills
    Apply
  • Registered Nurse (RN)

    AREA:

    Lawrence, Stoughton, Somerville, Boston, Harvard and Westfield

    SUMMARY:

    Seeking nurses to complete in-home visits. Candidates must possess strong clinical knowledge and be proficient in performing head-to-toe assessments. If you are interested in working with dedicated colleagues in a professional setting, please apply.

    RESPONSIBILITIES:

    The RN administers skilled nursing care to patients requiring professional nursing services and teaches and supervises the family and other members of the nursing team. These services are performed in accordance with physician’s orders in order to promote and restore patients’ health. Ideal candidates will have excellent verbal and written communication skills. Nurses must submit all clinical documentation electronically through our EHR.

    REQUIRED QUALIFICATIONS:

    • Valid MA Registered Nursing License
    • Minimum of one year clinical experience
    • Home care experience (preferred but not required)
    • Psychiatric nursing experience (preferred but not required)
    • Current CPR Certification (Online CPR cards are not accepted without validation of hands-on skills session)
    • Valid Driver's License & reliable transportation
    • Bilingual in Spanish (preferred but not required)
    Apply